ALMAC – Higher Level Apprenticeship Opportunity


Almac’s Degree Apprenticeship in Leading on Customer Operations, in conjunction with Ulster University

This innovative Apprenticeship programme in Almac Clinical Services combines academic and on the job learning across multiple core subject areas leading to a B.Sc. (Hons) Degree in Leading on Customer Operations and the opportunity to continue and progress your career with Almac.

We are committed to helping you achieve your potential through on-the-job training and mentorship.  You will learn a lot about Almac and our customers and further develop your skills in areas such as communication, meeting deadlines and planning to achieve results.

Earn as you learn & gain a B.Sc. (Hons) Degree, debt free!

As one of our new Degree Apprentices, you will assume project coordination roles, within a production, distribution support services or training and compliance team. You will work as part of global project delivery teams, ensuring customer requests are met, on time and in line with the project specification.

Our new Degree apprentices will assume project coordination roles, within one of the following teams within the Project Services department:

  • Production project management
  • Distribution project management
  • Support Services coordination
  • Training and compliance coordination



We are looking for candidates who are qualified (or about to qualify*) with a Level 3 qualification e.g. BTEC Level 3, A levels, NVQ Level 3 or equivalent. You should also possess GCSE (or equivalent) Maths and English Language (Grades A* – C).

Previous experience of working in a team in either a work, social or academic setting is also a requirement. As this role will involve working closely with customers, previous experience of working in a customer service role is desirable.

*Applications are welcome from students who are due to receive Level 3 results in Summer 2023. Any offers will be conditional on achieving the relevant qualification.


We offer a structured programme of tailored on-the-job training, mentorship and a supportive working environment.  Our attractive benefits package includes a competitive salary, flexible working patterns, annual bonus, 34 days paid annual leave, employer pension contributions, study leave, career development opportunities, healthcare benefits and much more.