Operational Delivery Apprentice Scheme – NICS

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These new Operational Delivery Apprenticeship posts offer you an opportunity to kick-start your career in the Northern Ireland Civil Service (NICS) and play a vital role in ensuring we continue to provide a first class professional service to our customers.

The posts are in a number of different Government Departments and as a Civil Servant who works in the Operational Delivery Profession you would be the face of government, making sure that people get the services and support they need.

 

Are you:

  • Enthusiastic about delivering excellent customer service?
  • Motivated to combine working and learning?
  • Flexible and adaptable?

 

Do you:

  • Enjoy problem solving, logical reasoning and working to deadlines?
  • Enjoy working in a fast-paced and busy environment?
  • Have a passion for a rewarding career and development in the largest public sector profession?

 

Then working in the Operational Delivery Profession in the Northern Ireland Civil Service could be the career you’ve been waiting for.

No previous experience or qualifications are necessary as you will be learning from day one what it takes to become an Operational Delivery Professional. As an Operational Delivery Apprentice you will learn on the job and undertake a relevant qualification, during working hours, all whilst earning a rewarding wage.

 

WHAT IS THE NICS OPERATIONAL DELIVERY APPRENTICESHIP SCHEME?

The Operational Delivery Apprenticeship Scheme is an entry level route into a career in Operational Delivery which gives you the opportunity to earn, learn and develop professionally all at the same time. NICS Apprenticeships mean you are employed from day one, learning the skills you need while you work.

Completing the scheme successfully will give you:

  • Permanent Administrative Officer (AO) role within NICS;
  • Significant work experience;
  • Development opportunities to equip you to be an internationally recognised professional;
  • Level 3 City & Guilds Operational Delivery Qualification;
  • Level 3 Diploma in Business Administration;
  • English, Maths and ICT qualifications (if you dont already have them); and
  • Recognised and transferable qualifications.

 

YOU WILL BE WORKING IN OPERATIONAL DELIVERY AND:

  • Will have the important job of delivering essential public services;
  • Will make sure our citizens and businesses get the services and support they need;
  • Will have a real impact and make a difference to peoples lives every day.

 

 

The closing date for applications is 12.00 noon Friday 7 November 2025. Late applications will not be accepted.

 

APPOINTMENT

Successful candidates should expect to begin their apprenticeship in March/April 2026.

 

Click here for Information Booklet

 

 

NI Civil Service