Work+ Apprenticeship Opportunity – BWUH LTD (Programming)

Work+ logo-340

Employer Profile           BWUH Ltd

Apprenticeship Type    Leading Customer Operations > Level 6

Positions                        1

Location                         2 Lanyon Place, Belfast, BT1 3WH

Salary                             £19,000

Start date                      02 Sep 2024

Location Type               Venue





ROLE:                                   Programming Apprentice

DEPARTMENT:                    Sales & Marketing

REPORTS TO:                     Programming Manager



The post holder will form part of the ICC Belfast, Waterfront Hall and Ulster Hall Entertainments team. They will be responsible for contracting and liaising with a wide range of clients including; event agencies, promoters, agents and artists. The ideal candidate will have a positive, solution-based approach to working with clients and meticulous attention to detail.

The company is committed to its vision to create a world-class stage where people make great things happen. Through the energy, expertise and constant innovation of our people, we play a vital role in setting the standards for business tourism, live entertainment and events that deliver socially, culturally and economically for Belfast and Northern Ireland. When we win, everyone wins today, tomorrow and beyond. All employees are expected to commit to the company values of “Do It Right, Do It Now”.





  • To assist the Programming Manager in the development of a balanced commercial programme of artistic and entertainment events in accordance with the BWUH’s strategy and business plan.
  • To assist in the administration of client proposals in relation to the entertainment programmes.
  • To prepare appropriate contracts, artiste agreements and event set-up forms for all non-business events across both venues.
  • To maintain relationships with entertainment promoters, agents, companies and individuals in accordance with the company’s strategy and business plan.
  • As required, to act as a point of contact for entertainment hirers, for all areas of the company, with responsibility for ensuring an effective and efficient booking process to contract completion.
  • As required, to act as a point of contact in ensuring the effective communication of all associated event information to relevant sections within the company.
  • To assist in the collation of all relevant information required for each event through the effective communication with clients, hirers, promoters and artists, their agents or management.
  • As required, to attend meetings and represent the Programming Manager in their absence in all relevant matters relating directly to the events programme at the Halls.
  • To fully understand, and act as administrator, for the VEMS system for the venues, and to assist with the accurate input of all event information.
  • To assist in the development and maintenance of any required records or databases and provide management reports as required.


  • Demonstrate a positive, enthusiastic, committed, and flexible attitude towards customers and other team members, recognising the importance and benefits of effective team working.
  • Have a clear understanding of ICC Belfast, Waterfront Hall and Ulster Hall business goals and ensure working practices are actively contributing to these goals
  • Act in accordance with BWUH’s policies and procedures including customer care, equal opportunities and health and safety procedures.
  • Undertake the duties in such a way as to enhance and protect the reputation and public profile of BWUHs and other relevant duties as may from time to time be required.





Applicants must be able to demonstrate evidence of the following competencies which may be tested via assessment or interview:

  • Commercially focussed:the ability to understand the events & entertainment industry and what makes an entertainment business successful, through either buying or selling products or supplying services to market.
  • Information technology skills: the ability to use Microsoft packages including Office and Teams for contributing towards the digital-first company approach.
  • Team-working skills: a team player who leads from the front and by example, with strong relationships developed within the Entertainments team and the wider company team.
  • Administrative skills: with the ability to maintain systems and records
  • Analysis and decision-making skills: an analytical approach with a drive for results and excellence and personal ownership for responsibilities.
  • Communication skills: effective oral communication skills with the ability to build effective working relationships with colleagues, representatives of other departments and external stakeholders.
  • Organisational skills: an organised and conscientious approach with exceptional attention to detail and the ability to delegate effectively to others.
  • Problem-solving skills: a logical and structured approach to troubleshooting problems, providing calm and measured responses.
  • Personal time management: ability to manage multiple, often competing, deadlines
  • Initiative and independence: ability to solve problems without having to be shown too often, taking responsibility for own time and effectiveness.
  • Resilience: the ability to work effectively under pressure and the flexibility to adapt quickly to demands


Apply to Workplus  here